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Are you the guys that danced on the television ad for Kiwibank?
Yes! But our dancing days are over. We focus on delivering ‘WoW’ through excellence to our customers.
FAQ’s
The team at Total Cover Shade and Shelter will talk to you first over the phone to find out what you’re looking for, then we will visit your place to provide a free, no obligation quote and answer every question about your commercial and domestic awning, canopy and screen requirements. We listen to you and will deliver what you want.
At Total Cover Shade and Shelter we’re all about LISTENING to you we’ll try to make ensure you’ll end up with what you’re wanting, needing and even dreamed of for your area.
Our team at Total Cover have more than 20 years’ experience combined, and we aim to give you a ‘WoW’ experience every time.
We’re all about ‘saving lives’ by protecting you and your family. In the meantime, here are our answers to the questions we are most commonly asked.
Why would I choose Total Cover Shade and Shelter?
We are all about Saving Lives and want to be part of protecting you and your family. We also live by strong core values and great team culture and our aim is to always deliver ‘Wow’ through excellent service to…
What is an awning?
An awning can be a number of different products and a number of products get called awnings when they may not actually be awnings, e.g. canopies, shade sails, screens etc. The answer is simple, if you have a need, give…
What is your normal turnaround time for an order, from the time of order to final installation?
This is dependent on the product you choose. Generally, retractable awnings are 2-3 weeks, fixed frame canopies and tensioned membrane structures are 4-6 weeks and screens are 2-4 weeks depending on if they are being installed after the canopy. What…
Why does Total Cover use only aluminium framing?
It’s the best product for the job. It’s light and strong and, the main reason, it will never rust.
Are your installation team good looking?
We think so, but we’ll let you judge for yourselves. Give us a call and we’ll come over to your place to offer a free quote on your awning and canopy needs.
What powder coating colours are available?
For our Retractable Awnings, they come standard – Silver Pearl and Appliance White. We can powder coat in other colours. Dulux Industrial Powder Coating colours. The extra cost will be advised during your quote process. For our Fixed Frame Canopies…
Will you install a cheap awning that I can purchase from the internet?
No. We get asked this a lot. The fact of the matter is this – you get what you pay for! We’re about designing and installing high-quality awnings at competitive prices. We’d rather not spend time or sully our reputation…
