Who are we…

Total Cover Shade & Shelter Experts is owned and operated by two AWESOME NZ families. In 2008 Carolyn and Steven Ferrall joined forces with Awning legend Brendon McMurdo to build and develop a small business into an elite customised awning and canopy company servicing all areas of Auckland. Backed with an awesome tight knit team who live and work by high levels of integrity and honesty along with our wealth of knowledge and sound core values, we will not let you down!


Steve Ferrall

Steve Ferrall

(Sales Consultant)

If you met Steve for the first time your first impression would be what a ‘funny guy’ his personality traits are one of a kind. Steve is the guy who loves to chat. He will listen then apply his skills to find you a solution to suit your lifestyle and home environment. Steve has a career history in sales and isn’t afraid to ask questions to find you the best solution. Steve has always been the sales man for Total Cover, he has developed his selling skills and values through a career history in selling advertising. It was only when Carolyn decided they should look into running a family business that they applied their skills and adapted them to the Shade & Shelter world. But, sales is not all Steve does for Total Cover Shade & Shelter… Steve is a man of many fine talents so when he took the opportunity of becoming a joint business owner he not only worked on sales but has also had a role in the operations department.

Whilst Steve and Carolyn have developed Total Cover Shade & Shelter they have been raising three very intelligent girls. If you have seen Steve’s dancing skills on the Kiwi Bank independence TV advertisement, don’t think twice – ask him for a demonstration… We are sure he won’t say NO!  Steve loves to have a laugh, and in his spare time he enjoys motor racing and working on growing his calve muscles.

Kourtney Ngaamo

Kourtney Ngaamo

(Business Development & Sales Manager)

Kourtney lives for client interaction.  She enjoys managing the sales team for Total Cover Shade & Shelter and developing ideas and solutions for all of her clients. When not working on sales you’ll find Kourtney building relationships and developing marketing strategies to gain further brand awareness. In her spare time, she enjoys being mum to 6-year-old Jasmine and staying active!

Tom Holbutt

Tom Holbutt

(Fabrication & Installation Supervisor)

Tom has been a dedicated employee of Total Cover for the past five years, he is now leading our installation team on site and runs the fabrication team back in our factory. He works with full passion and enthusiasm. In Tom’s spare time he is a doting father of one and an avid football player!

Tom is also a qualified and experienced welding man… welding is a fine technique which requires a steady hand and precise focus for our type of work! You know your frame is going to be high quality when Tom has applied his great welding skills and talent which is hard to find!

Jeanette Bloemendal

Jeanette Bloemendal

(Client Experience Administrator / Sales Support)

Jeanette is our lovely face of the company, from the moment you enter our doors or pick up the phone to call us you will be welcomed with professionalism and friendliness. Whether she’s run off her feet or taking the time to catch up on things Jeanette does everything with enthusiasm and a smile! No job is too tough for Jeanette and she aims to make your day! In Jeanette’s spare time she loves to focus on her hobbies such as sculpting, seamstressing and keeping fit!

Kirsten Power

Kelly Hutana


Kelly keeps all the numbers in line, and handles all of Total Covers pennies. Kelly is a busy bee who services many Auckland companies with her financial knowledge. She has a busy family consisting of three social teenagers and a loving husband! In her spare time, Kelly loves her crafts and teaches candle making.

Total Covers future

Total Cover Shade & Shelter Experts is progressively and successfully becoming the ‘Number One’ in the marketplace for all your ‘Life Saving’ outdoor products.  We produce high quality aluminium framed awnings and canopies along with café screens and retractable pergolas…. With a new move to bigger and better premises, we bring all customers a product which suits their requirements. You have the security knowing that when you deal with Total Cover Shade & Shelter you deal with the same people from beginning to end. We consult, we fabricate, we install and maintain… And wait for it…if you are feeling lucky each month we might just treat you with a special something to say thanks.

So, if you’re looking for a good enough reason to choose Total Cover Shade & Shelter as your providers of outdoor cover, no matter what…the service you will receive will be remarkable and exceptional, and the product will always be PREMIUM QUALITY!

LASTLY and FINALLY, the most important reason to go ahead and get this project done for your outdoor area is YOU WILL ADD YEARS TO YOUR FAMILIES LIVES by PROTECTING them from harmful UV Rays which is what we’re committed to!

So, come and check us out, we’d love to get to know you.  You’ll receive a warm welcome with a smile and we’ll answer any questions you have and most importantly we’ll find you a SOLUTION…

Arrange a free measure and quote on your commercial and residential awnings, canopies, drop screen and shade requirements